Q: Which logistics companies do you commonly use?Can I designate a freight forwarder?

A: We often cooperate with DHL, UPS, FedEx and other express companies, as well as a number of reputable sea/air freight forwarders.Yes, you can designate a freight forwarder you trust and provide a payment account number. We will be very happy to cooperate.

Q: Is the shipping cost included in the quotation?

A: Our product quotation is usually EXW (factory delivery or FOB (FOB price) terms, which do not include international freight and insurance premiums.Shipping costs need to be charged separately.We will recommend the most cost-effective logistics solution for you based on your address and weight.

Q: Do I need to pay import duties and value-added tax (VAT)?Can you help with it?

A: Yes, as an importer, you need to pay relevant taxes and fees in accordance with your country's tax laws.This is beyond our control.We can assist you in providing all the documents required for customs clearance (commercial invoice, packing list, certificate of origin, etc.), but the customs clearance procedures and tax payment must be completed by you or your freight forwarder.